Privacy Policy

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At OR-SER Paint, the security and privacy of our visitors' and customers' personal data is of utmost importance to us. The purpose of this policy is to transparently explain, in accordance with the legislation of the Republic of Turkey, primarily the Law No. 6698 on the Protection of Personal Data (KVKK), which of your data we collect, process, store, and share, and for what legal reasons.

Our Core Principles:

• Compliance with the Law and Principles of Fairness: We process your personal data within the framework prescribed by law and for the purpose of providing you with our services.

• Accuracy and Timeliness: To ensure accurate data processing, we take care to keep your data up-to-date.

• Processing for Specific, Explicit, and Legitimate Purposes: We do not use your data for purposes other than those we have previously stated as legitimate, such as providing our services, contacting you, and fulfilling our legal obligations.

• Being Relevant, Limited, and Proportional to the Purpose for Which They Are Processed: We process only the data necessary to achieve the purpose and do not collect more data than necessary.

• Retention for the Period Required by Relevant Legislation or Necessary for the Purpose for Which They Are Processed: We securely retain your data for the period permitted by law or required by the service relationship, and we destroy it when these periods expire.

What data do we collect?

• Your Identity and Contact Information: Information such as your name, job title, email address, phone number, and business address that you provide through application forms or communication channels.

• Technical Data: During your visit to our website, IP address, browser type, operating system, visit times, and page view information are automatically collected (via cookies) to ensure security and functionality.

• Business Contact Information: Company name, industry, details about the product/service you request, and other information necessary to establish a business relationship.

With whom do we share your data?
Your personal data is primarily processed only by OR-SER Boya employees. However, it may be shared with external service providers (IT infrastructure providers, professional consultants) with whom we have agreements and who undertake to act in compliance with the KVKK (Personal Data Protection Law) in cases where there is a legal obligation (court order, request from an official authority) or for the purpose of providing you with services. Your data will absolutely not be sold to third parties or used for commercial purposes without your explicit consent.

What are your rights?
In accordance with Article 11 of the KVKK (Law on Protection of Personal Data), your personal data;

• To find out if it has been processed,

• If processed, the right to access and request information about it.

• To learn the purpose of the processing and whether it is being used for that purpose.

• Requesting corrections if it is incomplete or incorrectly processed.

• Requesting its deletion or destruction within the framework of the conditions stipulated by law.

• Requesting that correction/deletion requests be notified to third parties to whom data has been transferred,

• You have the right to object to an outcome that is unfavorable to you, resulting solely from the analysis of processed data by automated systems.

• If you suffer damages as a result of an unlawful act, you have the right to claim compensation for those damages.

To comply with the KVKK (Law No. 6698 on the Protection of Personal Data), OR-SER Paint's Privacy Policy must include the following headings:

1. Types of Data Collected:

   • Your personal and contact information (name, surname, email, phone number, address).

   • Technical data (IP address, browser information, cookies).

   • Commercial information (company name, product/service you requested).

2. Data Collection Objectives:

   • Service delivery, communication, proposal preparation.

   • Fulfilling legal obligations.

   • Ensuring website functionality and security.

3. Data Sharing:

   • Only in cases where legal obligation or service requirement exists (service providers, official authorities).

   • It will absolutely not be sold to third parties.

4. Data Security:

   • Your data is protected through technical and administrative measures.

5. Your Rights (KVKK Article 11):

   • Request for information, correction, or deletion.

   • For application inquiries, please contact: [KVKK@orserboya.com] or the company address.

6. Cookies:

   • Your intended use and control options.

7. Policy Updates:

   • The policy will be published on the site when it is updated.